This module introduces you to Cliniko founder and creator Joel Friedlaender. Cyber Security can be intimidating for someone who isn't familiar with this field, but this module breaks things down in simple, easy to understand terms and is super important in making sure your practice and clients information is secure.

In module 3 we are get started by laying the foundation for your online booking system. This part is like pouring the concrete for your house - everything else will be built on top of it. Cliniko is simple to navigate so if you make a mistake or want to update things you can simply go back to the section and change it.

Module 4 looks at the finance section of Cliniko and again is foundational in taking your practice online.  It sets us your Tax Settings, Payment Types, Invoices, Billable Items and Products.

In module 5 we begin putting your appointments together and you will start to see things taking shape as get clear on your service offerings and how best to present these to your clients

In this module I will take you through what's involved with setting up your treatment note templates and show you how to create your own. Your treatment note templates are a reflection of the powerful and life-changing sessions you offer, in this module there is no holding back, we will be making them rich, clear and beholding.

Module 7 explores client consent and provides you with all you need to ensure your clients provide valid, clinic consent, well before their scheduled appointment. They are often one of the first interactions that your client will have with you and they represent a huge amount of trust that your client has when they put the preciousness of their health and wellbeing in your hands.

Module 8 will offers you tech tricks that will support you in running your clinic efficiently and enrich you deeply.  It covers tutorials on authenticity, shortcuts and intergrations with Cliniko.

Module 9 shares all the ways you can communicate with your clients via Cliniko. "With great power comes great responsibility" ~ Spiderman's uncle. Having the ability to communicate with your clients in bulk is an amazing tool but also requires discernment and attention to detail. This module supports you to become at ease and in flow with this powerful tool.

Module 10 revisits your appointment types and finetunes them so you can make your bookings available online. In other words you are making yourself and the modalities you offer more accessible to people, which is a huge deal for the community of people around you that you live and work with every day.

Follow the guide provided in this module to connect your payment options. Having the ability to take payment online adds a whole other dimension to your business. When I travel for work my clients prepay for their sessions using my online booking system and this supports the flow of my treatment days enormously cutting out the extra admin of taking payments. Use this module to get a feel for what system will work best for you, knowing that you can always come back to this module and redo the steps if you feel like you need to change anything.

In Module 12 we explore some of the more advanced Cliniko settings that could support your business in operating smoothly.  Areas like Expenses, Communication, Contacts, Letters & Reports are visited or revisited to provide tips and tricks that have a huge impact on the running of your business.

Module 13 brings simplicity and ease to what can sometimes be a daunting task.... creating your Privacy Policy, and Terms and Conditions.

By Module 14 you will have complete Online Booking System up and running. Woohoo!  Module 14 teaches you how to host a Telehealth Session & Rebecca offers tips on how to use your Appointment Book Effectively

There will be 2 live Troubleshooting Sessions on:

Session 1 - Friday, 14th June, 2pm AEST
Session 2 - Friday, 28th June, 5am AEST

After these sessions are held, the recordings will be posted in the troubleshooting module for future reference.